This is going to be quite different from a CUCM PG / IP IVR setup, and it's going to be very different from a System PG setup, where a lot of the nuts and bolts are hidden (like trans routes, which are there, but done through correlation IDs). You would treat the call in the IVR and then bring it back to the switch for queuing. You would want the call arriving on the MD110, so to get it over to the IVR you certainly want a translation route to preserve call context. Like all IVRs, it interfaces with the ICM over GED-125, so there should be no difference from one IVR to another as long as they obey the GED-125 protocol. are connected to a PBX that requires a new dial tone for extension numbers. You must have the correct revision of the Ericsson MD-110 PBX Administration manual to be able to decipher each field position to determine its meaning. Its alliance of features and facilities effectively improves communications for. I think you would want an IVR and there should be no reason why an IPIVR would not work. phone and Ericsson Dialog 4147 Medium phone in the Ericsson MD110 Communication System from Ericsson. I do recall integrating one with ICM on a Spanlink advanced training course many years ago. I haven't done an Ericsson for a very long time. I guess I need to configure a VRU PG also, right? (If yes, can that VRU be a Cisco IPIVR?)ĭo I need to configure Translation Routing To IVR?ĭo I need to configure Device Targets also?
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